Inside Ski Training Center Director

Inside Ski Training Center Director

Add to list
Hold back your expectations! Although many ski schools uploaded the vacancies themselves they are not so keen to remove the listing once their team is complete. Applicants tell us some do not even respond. Please let us know if a listing is not responding.
US Resident Applications ONLY Please!
 The Inside Ski Training Center Director is responsible for the guest and employee experience with a focus on:  customer service, marketing and program development, strategic management, financial success, and safety.  This position will report to the owners of Pro-Fit Ski & Mountain Sports to provide working leadership for Inside Ski Training Center.

  • Coach and manage ski and snowboard instructors, to ensure an unparalleled guest experience.  
  • Be responsible for achieving monthly sales goals.
  • Schedule staff appropriately while considering multiple variables, such as:  operating hours, guest reservations, special events, holidays and weather.  
  • Coordinate and schedule lessons for children and adult group and private sessions, as well as special events, conditioning and training sessions.
  • Communicate daily with staff to provide / obtain information
  • Provide feedback, training and education opportunities to instructors. 
  • Evolve training, implement tactics and monitor quality for professional development and guest satisfaction.  
  • Act as a role model for exceptional customer service by interacting with guests to listen to suggestions and resolve complaints.    
  • Participate in industry events and continue active involvement with professional organizations (SIA / NSAA / PSIA / AASI).  
  • Maintain knowledge of industry and safety regulations and emergency procedures.  Support team / guest by ensuring compliance and providing routine training. Facilitate a culture of safety and accountability relative to job performance and guest use of Training Center.  
  • Coordinate orientation / training programs for new associates.
  • Implement performance appraisals, corrective counseling or termination as required.
  • Support administrative functions, including scheduling and bi-weekly payroll processing.
·         Working knowledge of Ski Resort and Hospitality operations, including SOP’s and P&L budgeting.
  • Must possess marketing and sales communication skills.
  • Must be analytical, creative and possess demonstrated ability to handle multiple projects simultaneously.
  • Ability to develop and maintain effective operating processes to achieve maximum efficiency with a focus on guest service. 
  • Superior leadership skills and the ability to direct diverse groups of instructors at all levels.
  • Advanced knowledge of MS Office, including: Word, Excel, Outlook and internet research. 
  • Demonstrated excellent oral and written communication skills. 
  • Bachelor's degree in Business/Hospitality Management or equivalent combination of work experience preferred, but not required. 
  • Minimum 3-years experience as a part or full time instructor in a resort environment required; strong preference given to candidates with additional experience in a supervisory, managerial or assistant / director role.
  • Minimum 3-years supervisory experience in any industry required. 
PSIA/AASI Level I Certification or higher
  • Periodic travel required including travel to various industry conferences or events
  • Optimum physical fitness required to actively participate / train in the Ski Training Center and perform/train guests and staff.
  • Frequent skiing/boarding on an indoor ski simulator, carrying of objects up to 50lbs, reaching/maneuvering/positioning oneself to perform assigned tasks.
  • Constant moving about Ski Training Center and performing majority of job duties for extended periods of time.
  • Flexibility to work evenings, weekends and holidays required and willingness to flex up work hours (based on business need).

Job Properties

Experience level
1-3 Years
  • Ski / Board Equipment
  • Training
  • Uniform
Est. Wage p/h
USD 20.00


Subscribe to our Newsletter